Member Access Center

Our Member Access Center is available to help you wherever you are!  Just give us a call, send an email or submit an online request and a representative will contact you as soon as possible.

MAC Hours
Monday – Friday
9:00am – 7:00pm Pacific Time

(503) 283-5193
(800) 922-7390

(503) 283-5196

Email Address

Tualatin Branch Hours
Monday – Friday
10:00am – 5:30pm Pacific Time

Mailing Address
PO Box 2293
Tualatin, OR 97062-2293

ABA/Routing Number

CU*Talk Audio Response Phone System

Reorder Checks
You can reorder checks from our check processing partner Harland Clarke.

Card Support

Important Numbers

Debit & ATM Card Numbers
Card Activation: (800) 757-9848
Lost or Stolen Cards: (800) 554-8969
Fraud Protection Callback: (800) 369-4887

Credit Card Numbers
Card Activation: (800) 456-6870
Lost or Stolen Cards: (800) 847-2911
Fraud Protection Callback: (877) 253-8964

Travel Information

If you’re planning a trip outside of your normal spending area, keep us informed by contacting our Member Access Center at (503) 283-5193. You can also complete our online Travel Notification Form and a representative will reach out to you.

If you are planning an international trip beware of blocked and sanctioned countries.

Fraud Protection

If you suspect fraud you can turn your card off instantly from within our mobile app.

Once you’ve downloaded our app, just click the More button to access Manage My Cards.

Debit and credit card holders are automatically enrolled in our free card protection program.  Cardholders can also choose to sign up for free alerts from within our mobile app.

Do you have a question for us?  We’d be happy to help you.  Simply fill out this form below and a representative will get back to you.

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